GLOBAL BLUE, the worldwide industry leader for Tax Free Shopping is looking for an Intern in the Customer Value Creation team based in Milan. Starting date: June 2023.
The position will be part of the Customer Value Creation team. The objective of the Customer Value Creation department is to support the Global sales team in the value creation process with prospects and clients, providing analysis and research. This support will be done on a worldwide level for the main Luxury and Fashion retailers.
Sensitive to the luxury and selective distribution environments, you will work closely with the Customer Value Creation managers in shaping content, analysis and tools for Global account sales teams. You will have to interactwith our worldwide Global Blue teams based in numerous countries.
• You will be in charge of watching and providing analysis on competition, retailers trends, potential
partners, and fashion/luxury industry trends in general.
• You will also have to work on ad-hoc market analysis, related to market segmentations, client satisfaction, etc.
• You will participate in the preparation of workshops with clients and prospects, working on
market/brand analysis, setting up and analysing surveys, consolidating data analysis, and content
• Strong desktop research and analytical skills
• Strong synthesis and communication skills
• Excellent interpersonal skills, organization and autonomy
• Chinese speaker (mother tongue)
• Fluent in English
• Microsoft Office suite – Strong PowerPoint presentation skills
• Interest for Luxury, Fashion and Retail is a plus
Benefits for this position:
• Fixed remuneration
• Meal vouchers